GRITTER Support

Welcome to GRITTER Support.

GRITTER helps you stay calm, prepare for difficult work situations, build confidence, and keep perspective during stressful moments at work.

If you need help using the app, start with the answers below.

Getting Started

GRITTER is designed to be simple.

From the main screen, you can:

• View your current affirmation
• Use Reset Me after a difficult work moment
• Use Prepare before a task, meeting, presentation, or conversation
• Save affirmations you want to keep
• Choose how GRITTER speaks to you
• Configure reminders and notifications

No account is required to use the core features of GRITTER.

Notifications Are Not Appearing

GRITTER uses iPhone notifications to show affirmations and reminders throughout your day.

If notifications are not appearing:

1. Open Settings on your iPhone
2. Tap Notifications
3. Find GRITTER
4. Make sure Allow Notifications is enabled
5. Enable the Lock Screen, Notification Center, or Banner options you want

Also check your notification schedule inside GRITTER.

Focus modes such as Work, Do Not Disturb, or Sleep may affect when notifications appear.

How Do I Change My Reminder Schedule?

Open GRITTER and go to:

Settings → Notifications

You can adjust options such as:

• Morning reminders
• Midday reminders
• End-of-workday reminders
• Random affirmations
• Work days
• Work hours

You can turn individual reminder types on or off at any time.

How Do I Change the Style of Affirmations?

GRITTER lets you choose how direct you want the app to be.

Go to:

Settings → Voice

Depending on the version of GRITTER you are using, available styles may include:

• Calm
• Direct
• Strong
• Unfiltered

Unfiltered language is optional and can be disabled at any time.

How Do I Keep Lock Screen Messages Private?

Go to:

Settings → Lock Screen Privacy

Choose the level of detail you are comfortable displaying on your Lock Screen.

You can also control notification previews from:

iPhone Settings → Notifications → Show Previews

If you use GRITTER for sensitive workplace situations, we recommend choosing a more private Lock Screen setting.

What Is Reset Me?

Reset Me is designed for moments when something at work has affected you emotionally.

For example:

• You were criticized
• Your idea was dismissed
• You were interrupted
• You felt excluded
• You received difficult feedback
• You had a frustrating meeting
• Someone questioned your work
• You are angry and considering responding immediately

GRITTER helps you slow the situation down and think through your next move.

A core GRITTER principle is:

CLARIFY · DOCUMENT · IGNORE · ESCALATE

Not every situation requires the same response.

What Is Prepare?

Prepare gives you simple guidance before something important.

You can use it before:

• Starting a bug fix
• Working on a feature
• Writing feature requirements
• Designing a feature
• Joining a stand-up
• Speaking in a meeting
• Giving a presentation
• Meeting with your manager
• Having a difficult conversation
• Attending a performance review

GRITTER provides practical guidelines, checklists, and mindset reminders to help you start with a clearer head.

Is My Information Stored Online?

GRITTER is designed to keep its core app information locally on your device.

This may include things such as:

• Preferences
• Saved affirmations
• Reminder settings
• Favorites
• Custom affirmations
• Checklist progress

For more details, please read our Privacy Policy.

How Do I Remove My Data?

You can remove saved content from within the app where those controls are available.

You can also remove locally stored GRITTER data by uninstalling the app from your iPhone.

If you contacted us directly for support and want information associated with that communication deleted, contact us using the email below.

I Found a Bug

We appreciate bug reports.

When contacting support, please include:

• What you were trying to do
• What happened
• What you expected to happen
• Your iPhone model, if relevant
• Your iOS version
• Your GRITTER app version
• A screenshot, if it helps explain the issue

Please do not include confidential employer information, passwords, private company documents, or other sensitive workplace information.

I Have a Feature Suggestion

We would love to hear it.

GRITTER is built around helping people handle real professional situations more calmly and confidently.

If there is a situation, checklist, affirmation category, preparation guide, or feature you would find useful, send us your suggestion.

GRITTER Is Not Professional Advice

GRITTER provides general guidance, reminders, affirmations, checklists, and professional-development tools.

GRITTER does not provide legal, medical, psychological, financial, employment, or human-resources advice.

For serious workplace, legal, health, safety, discrimination, harassment, or employment concerns, consider speaking with an appropriate qualified professional.

Contact Support

Still need help?

Email us at:

contact@gritter.win

When contacting support, please include GRITTER Support in the subject line.

We will use the information you provide only to understand and respond to your request.

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GRITTER

Stay calm. Think clearly. Protect your confidence.

Your career is bigger than this moment.